Global enterprises recognize the need to leverage the cloud for business applications, product/service development, and customer engagement. By combining Wipro’s implementation and managed-services expertise with Newgen’s low-code platform and products, Wipro and Newgen empower companies around the world to develop solutions that deliver business growth and value.
As strategic partners, Wipro and Newgen help enterprises harness the power of the cloud for business-process automation (BPM), content services (ECM), communication management (CCM), and analytics solutions. The companies’ combined expertise enables businesses to improve their productivity and reduce costs at a much faster pace.
Three of the core services enterprises can access through the Wipro/Newgen partnership include:
- OmniDocs – Contextual Content Services (ECM)
ECM enables end-to-end management of enterprise content, from origination to disposition. The product suite connects content and processes with context, helping enterprises build a boundaryless organization with anytime/anywhere operations that can mitigate business risks by ensuring regulatory compliance and securing business-critical information.
- OmniFlow iBPS – Intelligent Process Automation (BPM)
The BPM product suite transforms complex and mission-critical processes, bridges organizational silos, and reinvents operations while driving continuous process improvement. The suite offers a comprehensive set of tools for low-code application configuration, with point-and-click and drag-and-drop functionality to rapidly develop and deliver responsive web and mobile applications.
- OmniOMS – Omnichannel Customer Engagement (CCM)
Newgen’s CCM suite reinvents the customer experience by identifying cross- and up-sell opportunities across touchpoints and delivering personalized, content-rich communications that maximize selling opportunities.