CX Day is a global celebration of the companies and professionals that create great experiences for their customers. Join us for CX Day 2015 at LEGOLAND® Windsor on the 6th of October for a Thought Leadership event all around how to build a great Customer Experience!


Session: LEGO® SERIOUS PLAY® – How to think innovatively with the customer in mind

Patrizia Bertini
European Director of Research & Insights, Wipro Digital

Date: Tuesday, 6th October 2015 | Time: 11:50 – 13:00 | Venue: LEGOLAND Windsor


  • Enhance innovation and business performance
  • Produce a deeper, more meaningful understanding of CX
  • The experience economy Innovation fails if we fail – understanding what is in the heads of our customers
  • The art of collaboration


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