Date: July 28, 2021
11:00AM EDT | 3:00PM GMT | 8:30PM IST
A superior customer experience (CX) is critical to achieving business value from any digital transformation. Meanwhile, customer service is a cornerstone of providing an incredible CX. Mindful of the need to put customers first, global enterprises are seeking to unify their CX.Salesforce Service Cloud can help accelerate this journey by providing distinct features for in-app mobile support, by turning insights into analytics, and by supporting next-gen knowledge centres, self-servicing communities and social-media channels to maintain a finger on the pulse of the holistic CX.
Join this exclusive webinar to hear experts from Wipro and Tricentis share how Salesforce Service Cloud can enhance CX, and how companies can overcome key challenges in Salesforce implementations and test automation. The webinar will also include an overview of Salesforce Service Cloud Test Accelerator, a Wipro offering that leverages Tricentis Tosca to reduce companies’ time to market for Service Cloud implementations.
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Attendees will leave the webinar with an understanding of:
Speakers:
Daniel do Valle
Lead Solution Architect Alliances, Tricentis
Ajay Prasad Pandey
Head – Cloud Apps COE, Quality Engineering & Testing, Wipro
This webinar is co-hosted by Wipro and Tricentis. As a result, both Wipro and Tricentis are collecting your personal data when you submit such information as part of the registration process above.
For more information on each party’s privacy practices, please see:
Wipro’s Privacy Statement: https://www.wipro.com/privacy-statement/
Tricentis’ Privacy Statement: https://www.tricentis.com/legal-information/privacy-policy/