Situation

Online and mobile shopping is projected to reach $6.54 trillion in 2022, an 85% increase over 2019. Considering the subsequent ten-fold growth in transaction volumes, a leading global payment-solutions company sought to ensure shoppers would continue to experience fast processing times across ecommerce, payment apps and mobile-payment systems.

 

The company recognized the need for new technology to scale its authentication capabilities, as its existing infrastructure supported current demands but was nearing capacity. The challenge would be developing a cloud-based solution and migrating critical applications while maintaining a seamless operational experience for customers around the world.

 

Collaboration

Wipro Digital had been working with the payment-solutions leader to modernize its technology infrastructure. When the client shared this new business imperative, Wipro proposed to build a scalable, cloud-native solution based on Pivotal Cloud Foundry (PCF).

 

The team recommended extracting asynchronous processes from the payment leader’s current infrastructure and creating cloud-based microservices. This represented the first time the payment-solutions company would migrate such a critical application to the cloud, a significant undertaking for an enterprise of its size. However, embracing a cloud-native approach would dramatically improve authentication speed and efficiency, and it would enable the payment-solutions leader to scale with the market.

 

Leveraging its No-Shore development approach, Wipro worked with the client to create collaborative teams across three continents. While extracting multiple microservices to the cloud, Wipro ensured the services integrated with other applications and systems, some of which needed to be migrated from disparate vendors and consolidated on PCF.

 

The resulting solution utilized more than 100 PCF instances to accommodate microservices across geographies and business processes. Leveraging PCF and Apache Kafka, the client would be able to run streaming microservices and cloud-native APIs. Wipro also developed an extensive training program to ensure the client could effectively manage the platform and be self-sufficient for future development.

 

Outcomes

The company doubled its transaction capacity almost immediately after its cloud-native microservices went live. Its development velocity improved as well, with the PCF platform and consolidated microservices enabling deployments in minutes that would have taken months on the previous infrastructure. The system also supports continuous integration with new microservices, positioning the payment-solutions leader to leverage the platform for future initiatives and scale with the market. The company plans to migrate additional microservices to the cloud, estimating that once its suite of processes is cloud-native, its capacity will easily accommodate the projected ten-fold increase in transaction volume.

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