Organizations are quickly embracing flexible arrangements that blend working from home with going into a highly altered office environment. This isn’t surprising: a Gartner, Inc. survey in March found that 74% of CFOs and finance leaders planned to move at least 5% of their previously on-site workforce to permanently remote positions. Yet as companies redefine what the “new normal” looks like, many questions emerge. What’s the impact on organizational culture? Will there be new measures of productivity and channels of engagement? What can leaders do to ensure employee well-being? And how can enterprises keep their company data, applications, and systems safe across their suddenly flexible ecosystem?


Flexible workspaces can influence the softer aspects of work, like helping employees find meaning in their job, creating community among isolated employees, and building loyalty that goes beyond monthly paychecks. This transition has driven a cultural shift, but it also has far-reaching technology implications.


Most companies have accelerated their digital transformation plans during the pandemic to “survive” in the new normal. Businesses no longer have a middle ground. Digital transformation looks different depending on where a company is in its adoption journey. It could be lowering IT cost through a seamless transition to cloud, enhancing productivity through secure and reliable access, or managing the employee experience across devices.


Regardless of how it looks, digital transformation involves a complete change of mindset toward IT infrastructure and how to measure its effectiveness. Enabling Zoom meetings is not digital transformation. Delivering value to employees and the customers they work with is the new measure of effectiveness. Similarly, short-term remote working and hybrid flexible workspaces are a world apart. Successful hybrid workspaces encompass telework, connectivity, resilience, and a robust business continuity plan, with each element bolstered by solutions such as virtual desktop infrastructure (VDI), desktop as a service, and IT security that can flex alongside the business.


The constant flexing – and the rise of challenges companies have not previously needed to address – requires scaling resources quickly, ensuring positive user experiences, and maintaining up-time. All of which are desktop virtualization or VDI prerogatives.


Getting the tech right is key. VDI can be a critical component to secure sensitive data, enable scalability, enhance the employee experience across devices, and lower IT costs.


For example, a European bank leveraged Wipro virtuadesk to establish VDI for nearly 90,000 employees in two weeks. Without the fast and secure startup features of VDI, those two weeks could easily have become an opportunity cost if the bank “went dark” and had to endure the negative impacts of customer and employee discontent amid the crisis.


In another instance, a global pharmaceutical firm struggled in multiple areas as the lockdowns began: a laptop shortage, inconsistent network connectivity, and inaccessible client applications. Using Wipro virtuadesk, the firm undertook a thorough analysis and designed a virtuadesk framework-based BCP solution followed by a 2- to 3-week rapid deployment across the company. The VDI solution, which was setup as response to the lockdowns, continues to deliver value to the business as they ease into the new normal.


Both enterprises looked to Wipro virtuadesk to rapidly deploy an intelligent desktop virtualization solution and simplified operating model that accelerated their transition to flexible workspaces. Leveraging cloud-based architecture principles, AI, analytics, and automation-led services, virtuadesk can be a single management console to plan, deploy, and manage services in 2 to 5 weeks for the first 500 users, scalable up to 10,000 users with 1,000 VDIs per week after that.


As companies continue to define and embrace their vision of flexible working, the right technology can be key to increasing their speed and security while managing costs. Wipro virtuadesk, with its flexible deployment options, can help in this journey, creating high-performing and cost-effective virtual desktops and applications that enable the collaborative, modernized, and mobile workforce of tomorrow.

Seshu Venkata

Seshu Venkata

General Manager and Global Practice Head, virtuadesk

Seshu is the General Manager and Global Practice Head of virtuadesk, a hybrid cloud solution for the virtual workplace. virtuadesk takes advantage of cloud architecture principles and the latest generation of SDx components to create a high-performance, cost-effective way of delivering virtual desktops and applications.

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