This Privacy Statement articulates the privacy and data protection principles followed by Wipro Limited (hereinafter referred to as “Wipro”) and its entities around the world with regards to the personal information of its customers (including products, outsourcing and other services clients), partners, employees (current or former employees, trainees), applicants, contractors, prospects and vendors and current or former members of the Board of Directors, whose personal information are processed by Wipro (“Data Subjects”).
This Privacy Statement explains the use and protection of personal information collected by Wipro. It applies to any personal information you provide to Wipro and, subject to local law, any personal information we collect from other sources.
Throughout this Privacy Statement, “Wipro” refers to Wipro Limited, including its affiliates and subsidiaries (also referred to as “we”, “us”, or “our”).
Scope of this Privacy Statement:
This Privacy Statement covers our information practices, including how we collect, use, share and protect the personal information you provide to us, through our web sites that link to this Privacy Statement (collectively referred to as “Wipro’s Web sites”).
Wipro may provide links to third-party websites for your convenience and information. If you access those links through the Wipro website, you will leave the Wipro website. Wipro does not control those sites or their privacy practices, which may differ from Wipro’s practices. We do not endorse or make any representations about third-party websites. The personal information you choose to provide to or that is collected by these third parties, including any social media websites featured on our website, is not covered by the Wipro’s Privacy Statement. We encourage you to review the privacy statement or policy of any website before submitting your personal information.
We may also provide social media features on our website that enable you to share Wipro information with your social networks and to interact with Wipro on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand how the information provided by you could be used or shared by those sites.
Personal information collected by Wipro:
We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number. When you provide information that enables us to respond to your request for products or services, we will, wherever permissible by relevant laws, collect, use and disclose this information to third parties for the purposes described in this Privacy Statement.
Personal information that you provide to Wipro directly through websites or emails
We may collect personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number when you fill forms on or raise a query through our websites, or send emails, call us or write to us.
Personal information that is automatically collected by Wipro when you use Wipro websites
Visit Wipro Websites
In some instances, Wipro automatically collects personal information pertaining to you when you visit our websites and through e-mails that we may exchange. We may use automated technologies including the use of web server logs to collect IP addresses, device details, cookies and web beacons. The collection of this information will allow us to improve the effectiveness of Wipro websites and our marketing activities. Please see the section below on cookies for further details.
By using Wipro’s websites, associated microsites and mobile applications, you agree to the processing of your information as explained in this Privacy Statement.
Wipro websites may contain links to other sites which are outside our control and are not covered by this Privacy Statement. We encourage you to review the Privacy Statement/Notice of each website you visit.
Personal information that is collected from third party sources
Engage with Wipro through social media
You can engage with us through social media websites or through features on Wipro websites that integrate with social media sites. When you engage with us through social media sites, you may allow us to have access to certain information from your social media profile based upon your privacy preference settings on such platform.
Personal information that is collected when you access our Websites through mobile devices
Access our Websites through Mobile Devices
If you access our websites on your mobile device, we may collect your personal information such as your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City, Phone Number, IP address and Device details.
When you provide us your mobile phone number, you consent to the use of your mobile phone number for the purposes identified in this Privacy Statement. If you choose to refrain from receiving any text notifications from us on your mobile, we will not be using your mobile number for such purposes unless required to meet legal requirements or legitimate business purposes. We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.
How We Use your Data:
The personal information we collect may be used to:
- provide information and services as requested by you;
- assess queries, requirements, and process requests for products and services;
- perform client communication, service, billing and administration;
- conduct data analysis;
- assess web site performance and usage analysis
- maintain leads
- run marketing or promotional campaigns
- create brand awareness
- provide better services and generate demand
- market products and services based on legitimate business interest under the applicable law); or
- conduct processing necessary to fulfill other contractual obligations for the individual.
With your consent, we may also use your personal information for additional purposes. Instances where sensitive personal information is collected will warrant explicit consent. Unless it is necessary for our legitimate business purposes, should you choose not to provide any personal information during certain activity, you will nevertheless be able to continue with such activity wherever possible.
Sharing of personal information with the third parties:
Wipro does not share personal information about you with affiliates, partners, service providers, group entities and non-affiliated companies except: (a) to provide products or services you’ve requested; (b) when we have your permission: or (c) under the following circumstances:
- We may share information with affiliated entities/subsidiaries/branch offices for legitimate business purposes.
- We may provide the information to trusted entities who work on behalf of or with Wipro under strict confidentiality agreements. These entities may use your personal information to help Wipro communicate with you about offers from Wipro and for other legitimate business purposes. However, these companies do not have any independent right to further share or disseminate this information;
- We may share information with statutory authorities, government institutions or other bodies where required for compliance with legal requirements.
- We may use the information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
- We may share information where we believe it is necessary in order to investigate, prevent, or take action against any illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
- We may share information where we believe it is necessary in order to protect or enforce Wipro’s rights, usage terms, intellectual or physical property or for safety of Wipro or associated parties.
- We may share information about you if Wipro is acquired by or merged with another company.
You may choose to give us personal information such as your name and address or e-mail identification address (‘ID’) that may be needed, for example, to correspond with you, for you to download our white papers, to provide you with subscription information etc. We will endeavor to protect the quality and integrity of your personally identifiable information.
Wipro will not be liable for any unsolicited information provided by you. You consent to Wipro using such information as per Wipro’s Privacy Statement.
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information, please return the message containing the inaccuracies to the sender.
Wipro’s websites are not directed at nor targeted at children. No one who has not reached the age of thirteen may use the websites unless supervised by an adult.
By accessing this website you represent and warrant that you are 13 years of age or older.
Wipro takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information in the following ways.
If you have created a profile or account on one of our websites, you can update your contact information after you log into your account.
If you request electronic communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in the communication.
If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or the application settings. If you no longer wish to have any information collected by the mobile application, you may uninstall the application by using the uninstall process available on your mobile device.
Cookies and other technologies
A cookie is a small file, typically of letters and numbers, downloaded to a user’s computer or mobile device when the user accesses certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device. They are used for a wide variety of purposes such as website analytics – counting visitors and their behaviour, targeted advertising, recording user preferences or for authentication.
Necessary or Essential Cookies – Cookies which are absolutely necessary for the running of a website. These are generally first-party cookies are usually exempted from the consent requirement. E.g. Authentication cookies, Session cookies etc.
Functional Cookies – Cookies which are set up to improve the functionality of the site or track/monitor user behaviour, preferences etc. These cookies are non-essential a website can run without usage of such cookies. E.g. Language preference, site behaviour for a registered user, tracking of user, analytics, social plug-in etc. These cookies can be first-party or third-party cookies.
Details about each of the categories of the cookies we use according to all purposes stated above are provided below: