In today’s connected environment, consumers need access to services through whatever channel they choose. Meanwhile security challenges are also constantly evolving, with increasingly sophisticated hacking attempts, data breaches hitting some of world’s largest brands and the potential for real reputational and business challenges.
A major problem when it comes to security is that the traditional method of developing and designing security is no longer fit for purpose. The linear design method of looking at the data, then the infrastructure and getting to the user interface last, does not fit in with the way people perceive and use digital devices today. A new approach to security is required – a human-shaped approach.
You can read more on human-shaped security in an article that I’ve written for SC Magazine.